Last updated: 10 July 2026ICOBS Global Technologies Private LimitedCIN U63112KA2026PTC215100
Read together with our Privacy Policy.
1.1 These Referral, Rewards Wallet & Ambassador Program Terms ("Programme Terms") govern participation in the Referral Programme, the Rewards Wallet, and the Ambassador Programme operated by ICOBS Global Technologies Private Limited ("ICOBS", "we", "us") on https://icobs.biz (the "Platform").
1.2 These Programme Terms supplement, and form part of, the Platform Terms & Conditions and the Privacy Policy. Where these Programme Terms conflict with the Terms & Conditions in respect of the programmes described here, these Programme Terms prevail. Where they conflict with the Privacy Policy in respect of Personal Data, the Privacy Policy prevails.
1.3 Participation is voluntary. By generating a referral code, sharing a referral link, accepting an Ambassador appointment, or accepting any reward or commission, you agree to these Programme Terms.
1.4 The programmes are promotional incentives offered at our discretion. They are not a contract of employment, agency, partnership, franchise, distributorship, or joint venture, and confer no authority to bind ICOBS or to make any representation on its behalf.
| Term | Meaning |
|---|---|
| Referrer | An eligible Platform User who shares their referral code or referral link. |
| Referred Customer | A person who registers a new Platform account using a valid Referral Code and to whom no prior referral has been attributed. |
| Referral Code | The unique code or link issued to a Referrer or an Ambassador for the purpose of attribution. |
| Ambassador | An individual or entity appointed by us in writing to promote the Platform on commission terms recorded in their Ambassador record. An Ambassador need not be a registered Platform User. |
| Ambassador Code | The Referral Code issued to an Ambassador. Distinct from the Lookup Token described in Section 10. |
| Rewards Wallet | The non-monetary account ledger in which Referral Rewards are recorded for use on the Platform in accordance with Section 5. |
| Referral Reward | A Rewards Wallet credit issued to a Referrer upon a Qualifying Conversion. |
| Qualifying Conversion | A Referred Customer's first paid subscription on the Platform where the subscription is self-paid through the Platform's payment gateway, the plan is a paid tier, and payment has been successfully captured and not refunded or reversed. Free plans, trial access, and subscriptions granted or discounted administratively do not qualify. |
| Maturity Period | The period following a Qualifying Conversion during which a Referral Reward is recorded but not yet available to spend. The Maturity Period is 30 days unless stated otherwise on the Platform. [CONFIRM] |
| Commission | The amount payable to an Ambassador in respect of a Qualifying Conversion, calculated under Section 9. |
3.1 The Referral Programme is open to Users holding a Seller account and to Users holding an Institution account of the Association, Organiser, or NGO type, in each case in good standing.
3.2 The following are not eligible to earn Referral Rewards or Commission: Buyer-only accounts; Government Body accounts; accounts that are suspended, restricted, or under investigation; and accounts for which a closure request is pending. This exclusion is applied to preserve account quality and to reduce the risk of fraudulent or duplicate registrations.
3.3 Any person may be a Referred Customer, including a Buyer, provided a valid Referral Code was applied at registration and no prior referral has been attributed to that account. A Referral Reward becomes payable only on a Qualifying Conversion.
3.4 We may require that a Referred Customer's mobile number be verified, and that identity or business verification be completed, before any benefit, reward, or commission is issued in respect of that account.
3.5 Eligibility is assessed at the time a reward or commission would be issued. Where a Referrer becomes ineligible after a reward has been credited, the credited amount is unaffected and remains usable, but no further rewards accrue while the ineligibility continues.
4.1 Attribution. A referral is attributed only where a valid Referral Code is applied at the time the Referred Customer registers a new account. Referral Codes cannot be applied retrospectively to an existing account, and an account may have at most one attributed referral for its lifetime.
4.2 An invalid, expired, suspended, or fully-utilised Referral Code does not prevent registration. Registration proceeds without a referral, and no benefit, reward, or commission arises.
4.3 Sharing. Referral links may be shared through the sharing options provided on the Platform. Those options open your own device's messaging, email, or clipboard applications; we do not send messages on your behalf and do not record or guarantee delivery of any invitation.
4.4 Reward structure. The Referral Reward for each paid plan is published on the Platform and may be expressed as a percentage of the plan's list price. The reward applicable to a Qualifying Conversion is the reward published at the time the Referred Customer's subscription is activated. Not every plan carries a reward; where no reward is published for a plan, no reward accrues on a conversion to that plan.
4.5 A Referral Reward is issued once per Referred Customer account, on that account's first Qualifying Conversion only. Renewals, upgrades, downgrades, additional purchases, and subsequent subscriptions by the same account do not generate a further reward.
4.6 Reward funnel visibility. The Platform displays the progress of your referrals (registered, verified, and converted) for your information. These figures are indicative and may lag actual activity; the Rewards Wallet ledger is the authoritative record of amounts earned.
4.7 We may set, and vary, a limit on the number of Referred Customers for whom a single Referrer may earn rewards in a given period, and on the reward value earnable in a given period.
5.1 Nature of the Rewards Wallet. The Rewards Wallet is a record of promotional credits issued by us. It is not a bank account, prepaid payment instrument, e-money, deposit, or stored-value instrument, and it is not regulated as such. Balances are denominated in Indian Rupees solely as a unit of account.
5.2 Credits carry no interest and confer no ownership, security, or proprietary interest of any kind.
Rewards Wallet credits may be applied only to the purchases published as eligible on the Platform, which at present are:
We may add or remove eligible uses. Where a use is removed, credits already held remain usable for the uses that remain available. A minimum amount payable through the payment gateway may apply to any transaction to which credits are applied.
Rewards Wallet credits have no cash value and may not be withdrawn, encashed, redeemed for money, transferred to a bank account or any payment instrument, transferred or gifted to another user or account, sold, assigned, or charged. They may not be applied to any amount payable to a third party.
5.5 Maturity. A Referral Reward is recorded in your Rewards Wallet on the Qualifying Conversion and becomes available to spend on expiry of the Maturity Period. Until then it is shown as a pending credit. The Maturity Period exists so that a reward is not spent before the underlying payment is settled.
5.6 Expiry. Rewards Wallet credits do not expire under the current version of the programme. If an expiry rule is introduced, we will give not less than 30 days' notice on the Platform before it takes effect, and credits already held will be treated in accordance with that notice. [CONFIRM]
5.7 Order of application. Where you hold both matured credits and other benefits, credits are applied in the order shown at checkout. Applying credits reduces the amount charged to your payment method for that transaction; it does not change the plan's list price or the amount charged on renewal.
5.8 Freezing. We may temporarily prevent credits from being spent where we are investigating a suspected breach of these Programme Terms, where required by law, or where an adjustment under Section 7 is pending. While a Rewards Wallet is frozen, the balance remains visible, credits may continue to accrue, and reversals under Section 7 may still be applied. We will tell you when a freeze is applied and when it is lifted.
5.9 Administrative adjustments. We may credit or debit a Rewards Wallet to correct an error, to settle a support outcome, or to give effect to Section 7. Each adjustment is recorded in the ledger with a reason and is visible to you.
5.10 Balance never negative. A Rewards Wallet balance is never less than zero. Where an amount properly reversible under Section 7 exceeds the available balance, the shortfall remains recoverable by us under Section 7.4.
6.1 Where a valid Referral Code has been attributed to your account and the plan you select carries a published referral benefit, that benefit is applied to the first billing cycle of your first paid subscription only. The benefit and the amount payable are shown to you before you pay.
6.2 Subsequent billing cycles are charged at the plan's list price. The referral benefit is a one-time, first-cycle concession and is not a change to the price of the plan.
6.3 The referral benefit does not combine with a promotional offer running on the same plan. Where both would apply, the greater benefit is applied and the other is not.
6.4 Where no benefit is published for the plan you select, or where the Referral Code used does not apply to that plan, no benefit is applied. The amount payable shown at checkout is the amount you will be charged.
6.5 Amounts stated exclude Goods and Services Tax unless stated otherwise. Tax is calculated on the amount actually charged and is shown at checkout.
7.1 A Referral Reward and any Commission are conditional on the payment underlying the Qualifying Conversion being received and retained by us.
7.2 Where that payment is subsequently refunded in whole or in part, reversed, charged back, disputed successfully against us, or otherwise not retained, we may reverse the corresponding Referral Reward and any Commission, in whole or in proportion to the amount not retained. We will reverse a Referral Reward by recording a debit in the Rewards Wallet, with the reason shown.
7.3 Where a refund is itself later reversed so that the payment is retained after all, we will restore the reward or commission that was reversed.
7.4 Where the amount to be reversed exceeds the available Rewards Wallet balance, we will reverse what is available and the balance of the amount remains due to us. We may recover it by setting it off against future rewards, commission, or other amounts payable to you, or by any other lawful means.
7.5 Where Commission has already been paid to an Ambassador and the underlying payment is not retained, the corresponding amount is repayable to us and may be set off against future Commission.
7.6 We may also reverse a reward, benefit, or Commission obtained in breach of Section 11, or issued in error, whether or not the underlying payment was retained.
7.7 Nothing in this Section affects a Referred Customer's separate rights in respect of a refund. A refund of a subscription does not, of itself, terminate the Referred Customer's access; that is governed by the Terms & Conditions.
8.1 Appointment. Ambassadors are appointed by us at our discretion. An appointment records the Ambassador Code, the commission percentage, any referral benefit percentage, the plans to which the appointment applies, a usage limit, and a validity period. Those recorded terms govern the appointment.
8.2 An Ambassador is an independent contractor. The appointment creates no employment, agency, partnership, or exclusive relationship, and no authority to represent, bind, quote on behalf of, or contract for ${shortName}.
8.3 Ambassadors must not describe themselves as an employee, agent, or authorised representative of ${shortName}; must not make any statement about the Platform, its features, its pricing, or its performance that is not published by us; and must not offer any inducement, rebate, or side payment to a prospective customer.
8.4 The Ambassador Code applies only to the plans recorded in the appointment. Where a Referred Customer purchases a plan outside that scope, no referral benefit and no Commission arise on that purchase, and this is shown to the Referred Customer at checkout before payment.
8.5 Usage limit and validity. An Ambassador Code may be used for at most the number of registrations recorded as its usage limit, and only within its validity period. Both are assessed at the time a Referred Customer registers. An expiry or a change to the appointment after a referral has been attributed does not alter a benefit or Commission already determined for that referral.
8.6 Ambassador Codes are issued for the Ambassador's own promotional use. Publishing an Ambassador Code as a general-purpose discount code — for example on a public forum, marketplace, coupon site, or open messaging group — is a breach of Section 11.
8.7 An Ambassador Code is permanent to the Ambassador to whom it was issued and is never reissued to another person, so that historical attribution remains accurate.
8.8 Suspension and withdrawal. We may suspend or withdraw an appointment at any time. On suspension or withdrawal, the Ambassador Code stops attracting new attributions. Commission already determined in respect of Qualifying Conversions before that time remains payable, subject to Sections 7 and 12.
9.1 Calculation. Commission is the commission percentage recorded in the appointment, applied to the amount actually collected from the Referred Customer on the Qualifying Conversion, excluding Goods and Services Tax and net of any refund. Commission is not calculated on a plan's list price where the amount collected was lower.
9.2 Commission arises only on a Qualifying Conversion. No Commission arises on a registration, a verification, a free plan, a trial, an administratively granted or discounted subscription, a renewal, or a subsequent purchase.
9.4 Commission is paid to the bank account recorded in the appointment and to no other account. It is the Ambassador's responsibility to keep those details accurate and to tell us promptly of any change; we may require verification before acting on a change. We are not liable for a payment made to details supplied by the Ambassador.
9.5 We may set a minimum payout threshold and a payout cycle, published on the Platform. Amounts below the threshold carry forward.
9.6 We may withhold Commission pending completion of verification, receipt of a valid PAN or other tax documentation, resolution of a dispute or suspected breach, or resolution of an amount recoverable under Section 7.
9.7 Commission amounts shown on the Platform and in the lookup portal are stated before any tax deduction at source. The amount remitted may be lower. See Section 14. [CONFIRM: gross vs net presentation]
10.1 We provide a read-only lookup portal at which an Ambassador can review their own referral performance and commission summary without holding a Platform account.
10.2 Access is by means of a confidential Lookup Token issued to the Ambassador. The Lookup Token is distinct from the Ambassador Code: the Ambassador Code is intended to be shared with prospective customers, whereas the Lookup Token is a credential and must be kept confidential and not published or shared.
10.3 Anyone holding the Lookup Token can view the information the portal displays. If you believe your Lookup Token has been disclosed, contact us and we will issue a replacement; the previous token will stop working.
10.4 The portal is read-only and displays only aggregated performance and commission summary information. It does not display personal information, bank details, or PAN, does not permit any change to an appointment or to a commission percentage, and does not permit the download of confidential reports.
10.5 Figures shown in the portal are indicative and provided for the Ambassador's convenience. Our books and records are the authoritative record of Commission determined and paid.
10.6 Automated querying, scraping, or attempting to access the portal using a token not issued to you is prohibited and is a breach of Section 11.
11.1 You must not do any of the following in connection with the programmes:
11.2 We may investigate any activity we reasonably suspect breaches this Section, and may withhold a reward, benefit, or Commission while we do so. We may use the information available to us — including registration, verification, device, and payment information — to detect connected accounts and abusive patterns.
11.3 Our determination that a breach has occurred will be made reasonably and on the information available to us, and we will tell you the outcome and the reason. You may raise a grievance under Section 17.
12.1 Where we determine that Section 11 has been breached, we may: withhold or cancel an unpaid reward, benefit, or Commission; reverse a credited reward under Section 7.6; forfeit the whole or part of a Rewards Wallet balance attributable to the breach; suspend or withdraw an Ambassador appointment; remove a Referral Code; suspend participation in the programmes; and, where the breach also breaches the Terms & Conditions, act under those Terms.
12.2 Forfeiture under this Section is limited to amounts attributable to the breach, save where the breach is systematic or fraudulent, in which case the whole balance may be forfeited.
12.3 An enforcement action taken under the Terms & Conditions for a matter unrelated to the programmes does not, of itself, forfeit a Rewards Wallet balance that was properly earned. It may suspend further earning.
12.4 We may modify, suspend, or discontinue any of the programmes at any time. Where we discontinue a programme, we will give not less than 30 days' notice on the Platform, and matured credits already held will remain usable for their permitted uses during that period.
13.1 Rewards Wallet credits are personal to the account that holds them. They are not transferable and cannot be paid out.
13.2 If you close your account, or your account is closed or terminated, any Rewards Wallet balance is forfeited on closure. The balance is not refundable, transferable, or convertible to money. The balance you will forfeit is disclosed to you before you confirm a closure request, so that you may use it beforehand if you wish.
13.3 Where a closure request is pending, we may prevent further accrual of rewards.
13.4 Where Commission is determined and unpaid to an Ambassador, we will complete payment in accordance with Section 9 notwithstanding withdrawal of the appointment, subject to Sections 7, 9.6, and 12.
14.1 You are responsible for your own tax position in respect of any reward, benefit, or Commission you receive, and for any return, registration, or payment required of you.
14.2 Commission is subject to deduction of tax at source where required by law. We will deduct at the applicable rate and issue the corresponding certificate. A valid PAN is required; where it is not provided, tax may be deducted at a higher rate prescribed by law, and we may withhold payment until it is provided. [CONFIRM: rate, section, and certificate process with Finance]
14.3 Where an Ambassador is registered for Goods and Services Tax and Commission is a taxable supply by the Ambassador to us, the Ambassador must issue a valid tax invoice, and payment is subject to receipt of it.
14.4 A Rewards Wallet credit applied to a purchase reduces the consideration payable for that purchase. Tax on the purchase is calculated on the amount actually charged, as shown at checkout. [CONFIRM with Finance]
14.5 Amounts stated in the programmes exclude Goods and Services Tax unless stated otherwise.
15.1 Our handling of Personal Data in connection with the programmes is described in the Privacy Policy, which forms part of these Programme Terms.
15.2 To operate the Ambassador Programme we collect from Ambassadors — who may not be registered Users — name, contact details, city and state, organisation and designation, PAN, GST registration (optional), and bank account details, for the purposes of paying Commission and meeting tax obligations. Access to PAN and bank details within our organisation is restricted, and changes to them are logged.
15.3 Where you submit Personal Data about a prospective referral or any other third party, you must have a lawful basis and any necessary consent to do so. In respect of that data you act as the Data Fiduciary or Controller, and our processing is limited to operating the programmes.
15.4 Information relating to a reward, Commission, or payment forms part of our financial and tax records and is retained for the period required by law, which may be longer than the period for which we retain other Personal Data. Retention and your rights are described in the Privacy Policy.
15.5 An Ambassador who is not a registered User may exercise their data rights by writing to support@icobs.biz. We will verify identity before acting on a request.
16.1 We may amend these Programme Terms. The current version is always published on the Platform with its version number and effective date.
16.2 Where an amendment materially reduces a benefit, or introduces an expiry or forfeiture rule, we will give not less than 30 days' notice on the Platform before it takes effect.
16.3 The reward, benefit, and Commission terms applicable to a referral are those in force when the referral was attributed and, in the case of a reward, when the Qualifying Conversion occurred. An amendment does not retrospectively reduce an amount already determined.
16.4 Continued participation after an amendment takes effect constitutes acceptance of it.
17.1 Grievances. If you disagree with a decision about a reward, benefit, Commission, freeze, forfeiture, or reversal, write to support@icobs.biz within 30 days of the decision, giving the referral or transaction reference. We will acknowledge within 48 hours and respond substantively within 15 days.
17.2 Grievance Officer. Manjunath A. C., Chief Executive Officer (CEO), support@icobs.biz. Address: No. 21, 3rd Floor, 21st Main, BSK 2nd Stage, Bangalore South, Bengaluru – 560070, Karnataka, India.
17.3 Governing law. These Programme Terms are governed by the laws of India.
17.4 Jurisdiction and disputes. The courts at Bengaluru, Karnataka have exclusive jurisdiction. Any dispute not resolved under Section 17.1 shall be referred to arbitration in accordance with the Arbitration and Conciliation Act, 1996, before a sole arbitrator appointed by us, with the seat of arbitration at Bengaluru, Karnataka, India and the proceedings conducted in English.
17.5 Severability and waiver. If any provision of these Programme Terms is held unenforceable, the remainder continues in effect. A failure or delay by us in enforcing a provision is not a waiver of it.